Legal Notices

Terms of Use 
It is a condition of use of this site that you accept and agree to the following terms and conditions of Smart Equipment B.V. No other terms shall apply unless stated below. By continuing to use this site you agree to be bound by the following terms:

The Site is controlled and operated by us from The Netherlands and complies with, and shall be governed by Dutch law. The information contained in this Site may not satisfy the laws of any other country. If you access the Site from outside The Netherlands, you do so on your own initiative. We are not responsible for compliance with any applicable local laws and any liability arising in respect of those laws. The Dutch Courts shall have exclusive jurisdiction.

The Site and all copyright in it is owned by Smart Equipment B.V. unless otherwise stated. You may print off or download one copy of the materials for your personal, home use only, provided you acknowledge Smart Equipment B.V. as the source and owner of such material. Otherwise no material may be reproduced, copied, published, transmitted, modified or distributed in any way or form.

We reserve the right to alter or delete material from the Site and may, at any time, revise these terms. You are bound by any such revision and we therefore recommend that you visit this page to review the current terms each time you revisit our Site.

Accuracy of Information 
We use reasonable efforts to include accurate and up-to-date information on the Site. However, we make no warranties or representations as to its accuracy. We assume no responsibility for any errors or omissions in the content in the Site. Information about Smart Equipment B.V. products and services are illustrative only and should not be relied upon. Please contact Smart Equipment B.V. for more detailed information.

This Site includes links to other web sites, which are completely independent of this Site. We accept no responsibility for and do not endorse, the content of these web sites. Links to this Site are prohibited.

All implied warranties are excluded to the fullest extent permissible under Dutch law. By using the Site you agree not to rely on any of the information contained in it. Under no circumstances shall we be liable for any direct, incidental, special, consequential, indirect loss or damages that result from the use of the materials on the Site or the materials in any web site linked to the Site or any services offered on the Site.

Access to certain areas of this Site is restricted to authorized persons using their allocated password. We reserve the right to remove or change a password at any time. JCB will not be liable for any unauthorized use of your password. 


Cookies are text files containing small amounts of information which are downloaded to your computer when you visit a website.  These cookies allow us to distinguish your device from other users of our website.  They cannot be used to identify you personally.

Cookies do lots of different jobs. They are widely used by owners of sites in order to make websites work, or work more efficiently.

Most web browsers allow some control of most cookies through the browser settings. However this will affect the functionality of the websites you visit. You can find more information about cookies at and


The cookies we use on this site are as follows:

Opt-In Cookie: If you chose to accept cookies, we then use a cookie to record your acceptance of the use of cookies on our site.

Cookies for measuring use of site: These analytical cookies are used to collect information about how visitors use our site.  We use the information to compile reports and to help us improve the site.  The cookies collect information in an anonymous form, including the number of visitors to the site, the pages they have visited on the site and where visitors have come to the site from.  This allows us to make improvements to the site by understanding how people use it.  They do not track your browsing activity on other websites.  These cookies do remain on your browser after the end of a session for varying periods of between 24 hours and 2 years.

The site has a toolbar to enable you to share our site on social networking sites such as Facebook and Twitter.  We use a cookie that aggregates data about what pages are shared, when and how often. This is used to help us better understand our visitors and to make improvements to the site.

There is a cookie which is used to record when users have watched the introductory video so that a user is not asked whether they want to watch the video on subsequent visits.

Session cookies: There is a cookie that is set which is required for some parts of the site to work properly and allows the service to remember the selections that you have made e.g. choice of language.  It is used to establish a user session.  It expires at the end of the session when a user exits browser.

Third party cookies: social networking: The AddThis sharing platform and the third party social media websites that you may use to share links from the site may place cookies on your computer. Smart Equipment B.V. does not have any control over the way that these websites use your data. You should read their respective privacy policies carefully to find out what happens to any data that these services collect when you use them.  Find the Add This privacy policy at





Sales & Marketing Privacy Policy


Smart Equipment B.V. is committed to protecting your personal information and complying with the General Data Protection Regulations (GDPR). This policy describes how we collect, use, store and disclose your personal information.

Smart Equipment B.V. is the lead data controller in respect of personal data processed under this policy. Smart Equipment B.V. company number is NL8550.50378B01 and registered address is Smart Equipment B.V., Wilhelminasingel 44, 6221 BE Maastricht.

This policy applies to any personal information provided by you through the Smart Equipment B.V. website (www. or provided to Smart Equipment B.V. or Smart Equipment B.V. partners.

It is important that you read this privacy policy together with any other privacy policy Smart Equipment B.V. may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information (for example, Smart Equipment B.V.’s e-Recruitment Privacy Policy, Smart Equipment B.V. Parts Online Privacy Policy, Smart Equipment B.V. Technical Publications Store and Smart Equipment B.V. Terms & Conditions). This policy supplements these other policies and is not intended to override them.



Smart Equipment B.V. collects personal information about you to inform you about, and provide you with, Smart Equipment B.V. Products or services, to deal with any enquiries you may have about them and to improve and develop these for the future.



Smart Equipment B.V. collects the following types of personal information about you:

Forename and surname

E-mail address

Telephone number

Company Name


Details of the Smart Equipment B.V. Product you are interested in


Smart Equipment B.V. Products often use Smart Equipment B.V. software which provides the machine location, critical machine alerts, maintenance records and other information about the functioning of your Smart Equipment B.V. Product. This information will be processed by Smart Equipment B.V. in accordance with Smart Equipment B.V. Privacy Policy.



For detailed information on the cookies we use and the purposes for which we use them see the Smart Equipment B.V. Cookies Policy.



Smart Equipment B.V. receives this personal information about you:

When you contact us directly or visit the Smart Equipment B.V. website ( to request an e-brochure or a quote for a Smart Equipment B.V. Product or service or to make a general enquiry.

Where you have contacted a Smart Equipment B.V. Partner in relation to acquiring a Smart Equipment B.V. Product Smart Equipment B.V. may also receive this type of information from that Partner.



Smart Equipment B.V. uses this personal information about you:


To identify who you are when you contact us

To provide you with the Smart Equipment B.V. Products or services you have requested and to understand what Smart Equipment B.V. Products you may be interested in

To contact you regarding your Smart Equipment B.V. Products to answer your technical queries or general enquiries or to administer warranty claims or product safety related communications

To improve Smart Equipment B.V. Products or services and to carry out customer surveys

To resolve complaints or issues you may have with a Smart Equipment B.V. Product or service

To send you marketing information about Smart Equipment B.V. Products or services

To invite you to Smart Equipment B.V. events you may be interested in



Smart Equipment B.V. and its third party service providers (eg, marketing fulfilment agencies), Smart Equipment B.V. Partners may contact you by post, telephone, email and/or text message, unless you have told us not to or have registered with the telephone or post preference services.



Smart Equipment B.V. will provide your personal information to:

The Smart Equipment B.V. and its relevant Smart Equipment B.V. Partners if you are acquiring or are interested in acquiring Smart Equipment B.V. Products or services or to benefit you for service support in relation to your Smart Equipment B.V. Products.

Our service providers who perform services on our behalf, such as marketing fulfilment agencies or IT service providers.



All personal information we have about you is stored on secure servers operated by Smart Equipment B.V. or its third party service providers. These third party service providers have access to your personal information needed to perform their functions, but may not use it for other purposes. Smart Equipment B.V. ensures that these third party service providers will only process your personal data in accordance with this policy and applicable Data Protection legislation.



Your personal information may be transferred to Smart Equipment B.V. Partners operating in countries outside the European Economic Area (EEA) or may be processed by Smart Equipment B.V.’s third party service providers based or operating outside the EEA. Smart Equipment B.V. will use appropriate safeguards to ensure that your personal data is treated securely and in accordance the Data Protection legislation in connection to such transfers or processing of your personal data outside the EEA.



Your personal information will be held in Smart Equipment B.V.’s customer relationship management systems for an indefinite period to manage our relationship with you. Smart Equipment B.V. will carry out periodic data cleanses of this information to ensure that it is up to date and accurate.



You have the following rights in connection with your personal information processed by Smart Equipment B.V.:

ACCESS – you can request access to your personal information and further details about how your personal information is handled by Smart Equipment B.V.

OBJECT – you have the right to object to our processing of your personal information for direct marketing purposes or where the processing isn’t necessary for the purposes of the legitimate interests pursued by Smart Equipment B.V. or by a third party.

RECTIFICATION – you can request rectification of any incorrect personal data held about you

ERASURE – you can request erasure of any personal data where the processing isn’t necessary for the purposes of the legitimate interests pursued by Smart Equipment B.V. or by a third party.


You have the right at any time to withdraw consent to receiving marketing from Smart Equipment B.V. and/or to amend the delivery method we use. To manage your rights and delivery preferences please follow the instructions in our marketing communications, enquiry forms or write to us at:

Post: Customer First Department, Smart Equipment B.V. Smart Equipment B.V., Wilhelminasingel 44, 6221 BE Maastricht.


You can also exercise any of these rights at any time by contacting us using the contact details provided below.

If you are concerned or have questions about how Smart Equipment B.V. handles your personal data please contact us and we will do our best to assist you.



Smart Equipment B.V. reserve the right to revise this privacy policy or any part of it from time to time. Please check back frequently to see any updates or changes to our privacy policy.



Questions, comments and requests regarding this privacy policy should be addressed to Smart Equipment B.V. Smart Equipment B.V., Wilhelminasingel 44, 6221 BE Maastricht.